Chatty AI Chatbot & Live Chat alternatives
12 chat tools compared on data from stores OngoingAI observes — including 1,808 running Chatty AI Chatbot & Live Chat. Adoption, platform split and growth, not vendor claims.
| Alternative | Stores observed | 30d net | Primary platform | Overlap | Rating | Pricing |
|---|---|---|---|---|---|---|
 Gorgias: AI, Helpdesk & Chat | 6,260 | +29 | Shopify | 0% | 4.3 | Free trial available |
 Richpanel | 736 | +11 | Shopify | 0% | — | — |
 Re:amaze AI Helpdesk & Chat | 628 | +8 | Shopify | 0% | 4.4 | Free trial available |
 Zipchat AI Chatbot & Live Chat | 524 | +20 | Shopify | 0% | 4.9 | Free plan available |
 Crisp ‑ Helpdesk & AI Chatbot | 2,003 | +100 | Shopify | 0% | 4.0 | Free plan available |
 Gladly: AI Customer Support | 147 | +15 | Shopify | — | 4.7 | Free plan available |
 Rep AI | 141 | +3 | Shopify | — | — | — |
 Chaty Chat Buttons & WhatsApp | 6,014 | +163 | WooCommerce | — | 4.9 | Free plan available |
 Tidio | 5,722 | +134 | Shopify | 1% | — | — |
 Zendesk | 4,019 | +63 | Magento (Adobe Commerce) | 0% | — | — |
 Smartsupp | 1,372 | +40 | WooCommerce | — | — | — |
 Kustomer | 98 | +3 | Shopify | — | 5.0 | Free to install |
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Frequently asked questions
Ranked by observed store adoption, the most widely used Chatty AI Chatbot & Live Chat alternatives are Gorgias, Chaty Chat Buttons & WhatsApp, Tidio, Zendesk.
Gorgias is the most widely adopted Chatty AI Chatbot & Live Chat alternative we track — observed on 6,260 ecommerce stores, versus 1,808 running Chatty AI Chatbot & Live Chat.
Chaty Chat Buttons & WhatsApp gained the most confirmed installs over the last 30 days among the alternatives we track (+163 net confirmed stores).
Zipchat AI Chatbot & Live Chat holds the highest rating among well-reviewed alternatives — 4.9 out of 5 across 199 reviews.
Zipchat AI Chatbot & Live Chat, Crisp, Gladly advertise a free plan or free tier.