Usage & market intelligence
Observed on 4,019 ecommerce stores.
Across 487,548 tracked stores, observed usage rose from 2,342 to 2,652 stores over a 30-day comparison.
Last checked Oct 1, 2026
| Store | Traffic rank | Cohort |
|---|---|---|
| #3,037 | Top 10K | |
| #3,298 | Top 10K | |
| #7,849 | Top 10K | |
| #13,163 | Top 25K | |
| #13,314 | Top 25K | |
| #17,540 | Top 25K | |
| #19,255 | Top 25K | |
| #20,694 | Top 25K | |
| #23,164 | Top 25K | |
| #24,692 | Top 25K |
Showing 10 of 4,019 stores we track running Zendesk.
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Frequently asked questions
We currently observe Zendesk running on 4,019 ecommerce stores, most of them on Magento (Adobe Commerce).
Yes — across the stores we observe, 22 more confirmed installs than removals over the past 90 days.
High-ranked stores where we've observed Zendesk include cn.com, delta.com, mova-tech.com, iql.ru, giantbomb.com. We track 4,019 stores running it in total.
Stores running Zendesk most often also run Magento (Adobe Commerce), New Relic Browser, Bazaarvoice.
Common alternatives to Zendesk include Gorgias, Kustomer, Gladly, Intercom.
Zendesk's observed install base spans Magento (Adobe Commerce) (44%), Shopify (40%), WooCommerce (10%).