Usage & market intelligence
Observed on 5,722 ecommerce stores.
Across 487,548 tracked stores, adoption rose from 0.3% to 0.5% over a 30-day comparison.
Last checked Oct 1, 2026
Frequently asked questions
We currently observe Tidio running on 5,722 ecommerce stores, most of them on Shopify.
Yes — across the stores we observe, 173 more confirmed installs than removals over the past 90 days.
High-ranked stores where we've observed Tidio include clio.com, wybotpool.com, bestrealdoll.com, servidoresadmin.com, poppyandpeonies.com. We track 5,722 stores running it in total.
Stores running Tidio most often also run WordPress, Klaviyo, WooCommerce.
Common alternatives to Tidio include Gorgias, Zendesk, Intercom, Crisp.
Tidio's observed install base spans Shopify (71%), WooCommerce (25%), BigCommerce (1%).