Usage & market intelligence
Observed on 1,372 ecommerce stores.
Across 487,548 tracked stores, adoption rose from <0.1% to 0.2% over a 30-day comparison.
Last checked Oct 1, 2026
Frequently asked questions
We currently observe Smartsupp running on 1,372 ecommerce stores, most of them on WooCommerce.
Yes — across the stores we observe, 41 more confirmed installs than removals over the past 90 days.
High-ranked stores where we've observed Smartsupp include antik.sk, ptcloud.de, zetaidraulica.it, nlg.gr, elclubdelfuego.com. We track 1,372 stores running it in total.
Stores running Smartsupp most often also run WordPress, WooCommerce, PrestaShop.
Common alternatives to Smartsupp include Tawk.to, Intercom, Freshchat, Crisp.
Smartsupp's observed install base spans WooCommerce (58%), PrestaShop (31%), Magento (Adobe Commerce) (4%).