OngoingAI

Usage & market intelligence

Observed on 1,372 ecommerce stores.

Across 487,548 tracked stores, adoption rose from <0.1% to 0.2% over a 30-day comparison.

Stores observed
1,372
Ecommerce stores where OngoingAI has observed it
Shopify adoption
3%
35 Shopify stores
Coverage
6 platforms
Observed across ecommerce platforms

Last checked Oct 1, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 41 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days466▲ +401,150
Last 90 days498▲ +411,330

Newly observed counts first appearances of Smartsupp in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Smartsupp adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Smartsupp
WooCommerce
x
PrestaShop
x
Magento (Adobe Commerce)
x
OpenCart
x
Shopify
x
Shopware
x
Notable stores using Smartsupp
Observed installs, highest-ranked first
StoreTraffic rankCohort
#36,197Top 50K
#38,918Top 50K
#98,426Top 100K
#107,461Top 250K
#114,384Top 250K
#133,703Top 250K
#138,536Top 250K
#152,042Top 250K
#206,425Top 250K
#206,576Top 250K

Showing 10 of 1,372 stores we track running Smartsupp.

Get the full list
Commonly used with
Share of Smartsupp stores that also run each app
WordPress
x
WooCommerce
x
PrestaShop
x
Elementor
x
Site Kit by Google
x
Google Ads
x
YITH WooCommerce Wishlist
x
Elementor Pro
x
Competitors
Alternatives buyers weigh against Smartsupp

Frequently asked questions

We currently observe Smartsupp running on 1,372 ecommerce stores, most of them on WooCommerce.