Usage & market intelligence
Observed on 176 ecommerce stores.
Across 487,548 tracked stores, observed usage rose from 120 to 121 stores over a 30-day comparison.
Last checked Oct 1, 2026
| Store | Traffic rank | Cohort |
|---|---|---|
| #58,812 | Top 100K | |
| #63,074 | Top 100K | |
| #79,271 | Top 100K | |
| #89,166 | Top 100K | |
| #103,538 | Top 250K | |
| #141,659 | Top 250K | |
| #144,329 | Top 250K | |
| #146,204 | Top 250K | |
| #157,286 | Top 250K | |
| #171,788 | Top 250K |
Showing 10 of 176 stores we track running Freshdesk.
Get the full list
Frequently asked questions
We currently observe Freshdesk running on 176 ecommerce stores, most of them on Shopify.
Yes — across the stores we observe, 4 more confirmed installs than removals over the past 90 days.
High-ranked stores where we've observed Freshdesk include wanderprints.com, sparta.cl, strandbooks.com, newbalance.cl, macorner.co. We track 176 stores running it in total.
Stores running Freshdesk most often also run Klaviyo, WordPress, WooCommerce.
Common alternatives to Freshdesk include Zendesk, Gorgias, Intercom, Freshchat.
Freshdesk's observed install base spans Shopify (62%), WooCommerce (22%), Magento (Adobe Commerce) (10%).