OngoingAI

Usage & market intelligence

Observed on 5,341 ecommerce stores.

Across 492,834 tracked stores, observed usage rose from 2,339 to 2,579 stores over a 30-day comparison.

View storesWatch for changes
Stores observed
5,341
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
5,341 Shopify stores
Shopify rating
4.9 ★
2,964 reviews

Last checked Oct 2, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 238 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days228108▲ +1202,682
Last 90 days386148▲ +2385,074

Newly observed counts first appearances of Vitals in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.95average· 2,848 reviews analyzed· 2,253 with written feedback
98% 5★1% ≤3★

29% of attributable reviewers are United States merchants. 16% had used the app for a year or more when they reviewed.

The developer replies to 3% of reviews overall and 72% of critical ones.

Recent sentiment holds steady at 4.97, in line with the 4.95 lifetime average.

Rating · last 90d
4.97
Recent direction
Replies to reviews
3%
Developer response rate
Replies to critical
72%
On 3★ and below
Long-term reviewers
16%
Using 1yr+ at review
Top merchant markets
United States 29%Canada 10%United Kingdom 9%Australia 7%France 6%
Tenure when reviewed
under a day 8%days 35%months 41%a year or more 16%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Vitals adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Vitals
Shopify
x
WooCommerce
x
Square Online
x
PrestaShop
x
Shoplazza
x
Notable stores using Vitals: Reviews, Bundles & 40+
Observed installs, highest-ranked first
StoreTraffic rankCohort
shop.tasteatlas.com
#27,217Top 50K
belroshop.com
#75,549Top 100K
flaminfitness.com
#76,294Top 100K
cultstore.com
#77,081Top 100K
silkperfumes.cl
#87,208Top 100K
glinterra.de
#96,178Top 100K
aukerajewellery.com
#98,827Top 100K
klimer.es
#111,695Top 250K
wafuu.com
#119,741Top 250K
cosmotogether.com
#136,425Top 250K

Showing 10 of 5,341 stores we track running Vitals.

Get the full list
Pricing
Free trial available
All-in-One
$29.99/month
7-day free trial
  • • Bundles & Upsells
  • • Reviews
  • • Visitor Recordings
  • • Emails & Pop-ups
  • • Back in Stock Alerts
What does Vitals do?

Improve your store's conversion rates. Features include product reviews, upsells, bundles, visitor replays, email & push campaigns and more in a single app.

  • Product reviews: photo and video reviews, star ratings, import from AliExpress
  • Bundles and upsells: volume discounts, BOGO, gifts and one-click cart upsells
  • Trust badges, countdown timer and currency converter that help visitors buy
  • Visitor replays and heatmaps: see where shoppers hesitate and drop off
  • Vitals MCP: ask ChatGPT or Claude about your store's Vitals data

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesProduct groupingFilteringRich snippetsEmail requestsSocial media UGCFormsImport and exportReview migrationAutomationsCustom requestsProduct bundlesFixed bundlesMix-and-match bundlesVariant bundlesUpsell bundlesCross-sell bundlesFrequently bought togetherRelated productsCustom bundlesFixed pricingTiered pricingQuantity breaksDiscountsVolume discountsFlat discountsPercentage discounts
Review history
Daily review count on the Shopify App Store
2,964+27 · 29d~0.9/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews
    #13▲4
  • Product bundles
    #25▲3

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Product reviews on the App Store
Rank by reviews
#5 of 429
Review percentile
99th
Rating percentile
77th
On the App Store
8.5 yrs
Commonly used with
Share of Vitals: Reviews, Bundles & 40+ stores that also run each app
Klaviyo
x
Judge.me
x
Shopify Inbox
x
Microsoft Clarity
x
Shopify Forms
x
Instafeed (Mintt Studio)
x
Kaching Bundles
x
Loox
x
Competitors
Alternatives buyers weigh against Vitals: Reviews, Bundles & 40+
    See the full Vitals alternatives comparison
    Works with
    Integrations listed for Vitals: Reviews, Bundles & 40+
    CheckoutCustomer accountsShopify FlowShopify AdminAliExpressFacebook Messenger, WhatsappFacebook PixelGeolocationInstagramOmnisend, PageFly, Klaviyo
    Apps similar to Vitals
    The App Store's own "more apps like this" for Vitals
    Judge.me Product Reviews App
    5.0(47,795)

    Free plan available

    Kaching Bundles App & Upsells
    5.0(6,109)

    Free to install

    Loox ‑ Product Reviews App
    4.9(9,725)

    Free plan available

    Frequently asked questions

    Improve your store's conversion rates. Features include product reviews, upsells, bundles, visitor replays, email & push campaigns and more in a single app. It's a product reviews tool for ecommerce stores.