OngoingAI

Usage & market intelligence

Observed on 60,369 ecommerce stores.

Across 487,548 tracked stores, adoption rose from 0% to 4.7% over a 30-day comparison.

Stores observed
60,369
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
60,369 Shopify stores
Coverage
6 platforms
Observed across ecommerce platforms

Last checked Oct 1, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 6,565 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days6,58722▲ +6,56553,804
Last 90 days6,58722▲ +6,56553,804

Newly observed counts first appearances of Shopify Inbox in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Shopify Inbox adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Shopify Inbox
Shopify
x
WooCommerce
x
PrestaShop
x
SHOPLINE
x
OpenCart
x
Notable stores using Shopify Inbox
Observed installs, highest-ranked first
StoreTraffic rankCohort
#3,092Top 10K
#16,131Top 25K
#18,277Top 25K
#26,978Top 50K
#29,938Top 50K
#34,696Top 50K
#37,934Top 50K
#42,731Top 50K
#48,076Top 50K
#52,469Top 100K

Showing 10 of 60,369 stores we track running Shopify Inbox.

Get the full list
Commonly used with
Share of Shopify Inbox stores that also run each app
Judge.me
x
Klaviyo
x
Shopify Forms
x
Instafeed (Mintt Studio)
x
Microsoft Clarity
x
Mailchimp
x
Hextom
x
PageFly
x
Competitors
Alternatives buyers weigh against Shopify Inbox

Frequently asked questions

We currently observe Shopify Inbox running on 60,369 ecommerce stores, most of them on Shopify.