OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Basic
Free
  • • Up to 25 FAQs
  • • AI-powered search & Chatbot
  • • Basic Customization
  • • Embed Multiple Sites
  • • Bulk Import/Export
Premium
$29/month
14-day free trial
  • • Everything in the Basic plan, and:
  • • Up to 500 FAQs
  • • Write with AI
  • • Advanced Customization
  • • Analytics & Insights
Advanced
$60/month
14-day free trial
  • • Everything in Premium, and:
  • • Unlimited FAQs
  • • Orders integration
  • • Products integration
  • • up to 3 display languages
What does Smart FAQs do?

Add AI-powered FAQ search and a chatbot to your Shopify store. Customers get instant answers from the FAQs you create, and unanswered questions are logged.

  • Rich text FAQ editor with categories and tags to organize your content
  • AI-powered search and chatbot that answer questions using your FAQ content
  • Analytics for search terms, unanswered questions, and engagement
  • Automatically creates a dedicated FAQ page in your Shopify store
  • Bulk import your existing FAQs from a CSV or Excel file

Features

FAQHTMLRich text editorAI generationImport and exportAccordionsCustom templatesProduct pageCollection pageFAQ pageSearch barInstant answersCustomer feedbackMobile responsiveCustom font and colorCustom CSS
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #132▼9

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within FAQ on the App Store
Rank by reviews
#79 of 95
Review percentile
18th
Rating percentile
61th
On the App Store
0.6 yrs
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Frequently asked questions

Add AI-powered FAQ search and a chatbot to your Shopify store. Customers get instant answers from the FAQs you create, and unanswered questions are logged. It's a faq tool for ecommerce stores.