OngoingAI

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Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Core
$49/month
7-day free trial · or $511/year and save 13%
  • • Up to 200 cases
  • • Theme embedded customer portal
  • • Advanced analytics
  • • Email support
Pro
$79/month
7-day free trial · or $824/year and save 13%
  • • Everything in the core plan
  • • Up to 500 cases
  • • CSV Export
  • • Custom Fault Types
  • • Third-party (stockist) claims
Plus
$169/month
7-day free trial · or $1,763/year and save 13%
  • • Everything in the Pro plan
  • • Up to 800 cases
  • • Search & filter product fault gallery
  • • Slack channel with founder & dev team
  • • 1hr onboarding call with founder & team
Enterprise
$299/month
7-day free trial · or $3,120/year and save 13%
  • • Everything in the Plus plan
  • • Unlimited cases
  • • Slack channel with founder & dev team
  • • 2hr onboarding call with founder & team
What does Resolvi do?

Resolvi handles product warranty claims on Shopify end-to-end. Branded portal, item-level decisions, automated replacements, and live fault analytics.

  • Branded warranty claims portal embedded directly in your Shopify theme.
  • Item-level decisions per claim: approve, deny, replace, refund, or credit.
  • Automated replacement draft orders, refunds, and gift cards in Shopify.
  • Fault analytics: track types, trends, claim rates, and cost per product.
  • Searchable, filterable gallery of customer-submitted fault photos and video.

Features

Returns and warranty - Other
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and warranty - Other
    #36▼9

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Returns and warranty - Other on the App Store
Rank by reviews
#6 of 25
Review percentile
80th
Rating percentile
100th
On the App Store
0.4 yrs
Works with
Integrations listed for Resolvi ‑ Warranty Management
Customer accountsShopify AdminGorgias (Coming Soon)ReAmaze (Coming Soon)RichpanelZenDesk (Coming Soon)
Apps similar to Resolvi
The App Store's own "more apps like this" for Resolvi
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Frequently asked questions

Resolvi handles product warranty claims on Shopify end-to-end. Branded portal, item-level decisions, automated replacements, and live fault analytics. It's a returns and warranty - other tool for ecommerce stores.