OngoingAI

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Shopify rating
5.0 ★
4 reviews
Pricing
Free plan available
Free
Free
  • • 1 Livechat User
  • • 200 Livechat Sessions
  • • 2 Months History Limit
  • • Ticket Management
Basic
$19.99/month
15-day free trial · or $199.99/year and save 17%
  • • 3 Livechat Users
  • • 5000 Livechat Sessions
  • • 6 Months History Limit
  • • WhatsApp Integration
  • • 200 WhatsApp Cart Recoveries
Pro
$120/month
7-day free trial · or $1,000/year and save 31%
  • • 10 Livechat Users
  • • 10000 Livechat Sessions
  • • 2 Years History Limit
  • • WhatsApp/Instagram/Messenger Integration
  • • 1000 WhatsApp Cart Recoveries
What does Palmate AI Chatbot & Livechat do?

Palmate AI: Capture leads, answer questions & boost sales with chatbot & live chat. Manage all customer channels for higher conversion.

  • Auto-Responds: Instant FAQ answers & order tracking.
  • Sales: Cart recovery, product recommendation & personalized offers.
  • Unified Inbox: Whatsapp, Instagram & Web chats in one place.
  • Engage Live Visitors: Chat anywhere via mobile app.

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationPush notificationsBehavior trackingCart recoveryDiscountsFAQsGreetingsProduct recommendationsCross-sellColor and fontChat windowBusiness hoursWelcome messagesChat assignmentFAQHTMLMarkdownRich text editorTranslationSidebarInstant answersMobile responsiveCustom CSS
Review history
Daily review count on the Shopify App Store
4±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #20▲10
  • Chat
    #234▼1

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#156 of 899
Review percentile
83th
Rating percentile
100th
On the App Store
1.2 yrs
Works with
Integrations listed for Palmate AI Chatbot & Livechat
EmailFacebook MessengerInstagramWhatsapp
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Frequently asked questions

Palmate AI: Capture leads, answer questions & boost sales with chatbot & live chat. Manage all customer channels for higher conversion. It's a chat tool for ecommerce stores.