OngoingAI

Usage & market intelligence

Observed on 142 ecommerce stores.

Across 487,548 tracked stores, observed usage rose from 95 to 99 stores over a 30-day comparison.

View storesWatch for changes
Stores observed
142
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
142 Shopify stores
Shopify rating
5.0 ★
171 reviews

Last checked Oct 1, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Growing — 4 more confirmed installs than removals over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days31▲ +239
Last 90 days51▲ +4134

Newly observed counts first appearances of Giftnote in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

What merchants actually report
4.99average· 165 reviews analyzed· 161 with written feedback
99% 5★0% ≤3★

53% of attributable reviewers are United States merchants. 13% had used the app for a year or more when they reviewed.

The developer replies to 86% of reviews overall.

Recent sentiment holds steady at 5.00, in line with the 4.99 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
86%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
13%
Using 1yr+ at review
Top merchant markets
United States 53%Australia 34%United Kingdom 6%Canada 2%Netherlands 2%
Tenure when reviewed
under a day 1%days 17%months 70%a year or more 13%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Giftnote adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Giftnote
Shopify
x
Notable stores using Giftnote: Gift Message & Cards
Observed installs, highest-ranked first
StoreTraffic rankCohort
nanit.com
#4,350Top 10K
brewdog.com
#49,117Top 50K
rothys.com
#61,170Top 100K
caskcartel.com
#101,385Top 250K
thesill.com
#144,610Top 250K
aviatornation.com
#162,987Top 250K
halosleep.com
#168,531Top 250K
candywarehouse.com
#181,588Top 250K
aeropress.com
#190,610Top 250K
kswiss.com
#198,142Top 250K

Showing 10 of 142 stores we track running Giftnote.

Get the full list
Pricing
Free plan available
Gift Audit
Free
  • • See what share of your orders are gifts
  • • Compare gift order value to other orders
  • • See your potential giftable revenue
  • • Scan past orders for missed gifts
  • • Find gifts with mismatched addresses
Core Gifting
$19/month
30-day free trial
  • • Gift notes & receipts via SMS & Email
  • • Digital gift cards & Cash back campaigns
  • • Gifting Revenue Analytics Dashboard
  • • Klaviyo, Attentive + Gift recipient Sync
  • • Founder-led onboarding included free
Pro Plan
$99/month
30-day free trial
  • • Everything in Core Gifting, plus:
  • • Multi Gift portal for corporate buyers
  • • Up to 1,000 recipients in one checkout
  • • Branded storefronts & custom domains
  • • Order & gift card exports
What does Giftnote do?

Gift messages by SMS & email, sent on delivery. Gift cards, store credit, bulk corporate gifting and multi-address orders. No printed notes, works with any 3PL.

  • Gift messages | Branded SMS & email gift notes sent on delivery, no printing
  • Marketing ROI | Capture gift recipients and gifters and turn them into customers
  • Gift cards | Digital gift cards & store credit sent to recipient, multi-currency
  • Corporate gifting | Branded storefronts, bulk multi-address orders, one checkout
  • Analytics | Understand what gifters spend, what products they buy and when

Features

Gift wrap and messagesGift wrapGift boxesGift messagesVideo messagesGreeting cardsNotesGift receiptsGift cardsAuto-taggingDelivery dateFile uploadEmail notificationsMulti-languageTranslationGift widgetCustom designCustom codeBrandedBulkDigitalPhysicalStore creditCustom amountsCustom emailRedemption pageBalance pageExpiry dateRemindersGift card importBulk sendCustom dateEmailScheduled deliverySMSIn-person
Review history
Daily review count on the Shopify App Store
171+13 · 30d~0.4/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Gift wrap and messages
    #3▲1
  • Gift cards
    #6▼1

Tracked daily · last 30 days · as of 2026-10-01

Catalog position
Within Gift wrap and messages on the App Store
Rank by reviews
#4 of 54
Review percentile
94th
Rating percentile
100th
On the App Store
4.5 yrs
Commonly used with
Share of Giftnote: Gift Message & Cards stores that also run each app
Klaviyo
x
Microsoft Clarity
x
Gorgias
x
Rebuy
x
Triple Whale
x
Yotpo
x
Instafeed (Mintt Studio)
x
Judge.me
x
Competitors
Alternatives buyers weigh against Giftnote: Gift Message & Cards
    See the full Giftnote alternatives comparison
    Works with
    Integrations listed for Giftnote: Gift Message & Cards
    CheckoutCustomer accountsShopify FlowShopify Admin1500+ Global Shipping Carriers3PLAttentiveKlaviyoRebuyShipstation
    Apps similar to Giftnote
    The App Store's own "more apps like this" for Giftnote
    Givy → Gifting & Gift Cards
    5.0(53)

    Free trial available

    iziGift: Gift Cards & Rewards
    4.9(31)

    Free plan available

    Casa Loyalty Points & Rewards
    5.0(474)

    Free

    Frequently asked questions

    Gift messages by SMS & email, sent on delivery. Gift cards, store credit, bulk corporate gifting and multi-address orders. No printed notes, works with any 3PL. It's a gift wrap and messages tool for ecommerce stores.