OngoingAI

Usage & market intelligence

Observed on 1,278 ecommerce stores.

Across 492,834 tracked stores, observed usage rose from 762 to 856 stores over a 30-day comparison.

Stores observed
1,278
Ecommerce stores where OngoingAI has observed it
Shopify adoption
100%
1,278 Shopify stores
Coverage
4 platforms
Observed across ecommerce platforms

Last checked Oct 2, 2026

Adoption movement
Installs and removals confirmed across repeat observations of the stores OngoingAI tracks

Declining — 13 more confirmed removals than installs over the past 90 days.

WindowConfirmed installsConfirmed removalsNetNewly observed
Last 30 days3928▲ +11402
Last 90 days4457▼ -131,210

Newly observed counts first appearances of Customer Fields in OngoingAI's corpus — discovery, not necessarily a new install. Confirmed figures require the store to be seen with, then without, the app (or the reverse) across consecutive comparable scans.

Customer Fields adoption by ecommerce platform
Platforms used by stores where OngoingAI has observed Customer Fields
Shopify
x
WooCommerce
x
Salla
x
SHOPLINE
x
Notable stores using Customer Fields
Observed installs, highest-ranked first
StoreTraffic rankCohort
#9,211Top 10K
#19,953Top 25K
#24,665Top 25K
#42,973Top 50K
#44,675Top 50K
#45,092Top 50K
#49,798Top 50K
#56,375Top 100K
#59,873Top 100K
#64,550Top 100K

Showing 10 of 1,278 stores we track running Customer Fields.

Get the full list
Commonly used with
Share of Customer Fields stores that also run each app
Helium Customer Fields
x
Klaviyo
x
Microsoft Clarity
x
Judge.me
x
Instafeed (Mintt Studio)
x
Swym Wishlist Plus
x
Back in Stock (AMP)
x
Powerful Form
x
Competitors
Alternatives buyers weigh against Customer Fields

Frequently asked questions

We currently observe Customer Fields running on 1,278 ecommerce stores, most of them on Shopify.