Shopify app comparison · updated Oct 1, 2026
Fairing Post Purchase Surveys vs Zigpoll Customer Surveys
Compare Fairing Post Purchase Surveys and Zigpoll Customer Surveys for Shopify surveys using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.
Fairing
Fairing Post Purchase Surveys
Post-purchase surveys that boost revenue—track attribution, NPS, & more. NEW Analytics integration!
- Rating
- 5.00
- Reviews
- 196
- Review growth · 30d
- +16 · +8.9%
- Pricing
- Free plan available
- Years on Shopify
- 8
- Stores observed
- No footprint yet
Argonautic Labs
Zigpoll Customer Surveys
Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.
- Rating
- 5.00
- Reviews
- 554
- Review growth · 30d
- +8 · +1.5%
- Pricing
- Free plan available
- Years on Shopify
- 7
- Stores observed
- 895
What stands out
Zigpoll Customer Surveys carries 2.8× the App Store review depth; the other measurable signals are close.
- Rating
- Level5.0 vs 5.0
- Review growth
- Fairing Post Purchase Surveys faster+8.9% vs +1.5%
- Review depth
- Zigpoll Customer Surveys2.8× more reviews
- Observed adoption
- Not comparable yet
Review trajectory
How each app's Shopify reviews are moving.
Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.
Zigpoll Customer Surveys leads total reviews, while Fairing Post Purchase Surveys is adding them faster over the tracked window.
Reviews each app has gained since the start of this tracking window. · Tracking window · Sep 2 – Oct 1, 2026
Head-to-head
The signals, side by side.
Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.
| Dimension | Fairing Post Purchase Surveys | Zigpoll Customer Surveys | Difference |
|---|---|---|---|
| Rating | 5.00 | 5.00 | Level |
| Reviews | 196 | 554 | Zigpoll Customer Surveys 2.8× |
| Review growth · 30d | +16 · +8.9% | +8 · +1.5% | Fairing Post Purchase Surveys faster |
| Listed pricing | Free plan available | Free plan available | Not directly comparable |
| Years on Shopify | 8 | 7 | Fairing Post Purchase Surveys +1y |
| Stores observed | No footprint yet | 895 | Not comparable |
Review corpus
What merchants actually report.
Fairing Post Purchase Surveys
4.97 avg · 180 reviews
Zigpoll Customer Surveys
4.97 avg · 519 reviews
| Signal | Fairing Post Purchase Surveys | Zigpoll Customer Surveys | Difference |
|---|---|---|---|
| 5-star share | 98% | 98% | Level |
| Rating · last 90 days | — | 4.93 | Level |
| Replies to reviews | 1% | 0% | Level |
| Replies to critical (≤3★) | 100% | 100% | Level |
| Long-term reviewers (1yr+) | 32% | 10% | Fairing Post Purchase Surveys leads |
| Top market | United States 80% | United States 48% | — |
| Reviews analyzed | 180 | 519 | — |
Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.
Which fits your requirements?
Choose by what you actually need.
Choose Fairing Post Purchase Surveys if…
- You need real-time tracking
- You need lifetime value (ltv)
- You need loyalty analysis
- Recent review-growth signals matter to you
Choose Zigpoll Customer Surveys if…
- You need scheduling
- You need sms
- You need email
Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.
Feature differences
What Fairing Post Purchase Surveys and Zigpoll Customer Surveys each do that the other doesn’t.
They cover largely the same ground — 77% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.
Fairing Post Purchase Surveys only
9
- Real-time tracking
- Lifetime value (LTV)
- Loyalty analysis
- Cohort analysis
- Checkout analytics
- ROAS
- Profit insights
- Pixel tracking
- Heatmaps
Zigpoll Customer Surveys only
8
- Scheduling
- SMS
- Event tracking
- AI insights
- Abandoned cart
- Benchmarking
- Notifications
30 shared capabilities
- Surveys
- Conditional logic
- Custom styles
- Drag-and-drop editor
- Embedded forms
- File upload
- Templates
- Multi-page
- Pop-ups
- Real-time editing
- Multi-language
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
- Data export
- Analytics
- Customer segments
- Activity tracking
- Segmentation
- Visitor IP
- Marketing attribution
- Purchase tracking
- UTM tracking
- Analytics dashboard
- Custom dashboards
- Custom reports
- Report scheduling
Observed adoption
Who actually runs each, on real stores.
The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.
Adoption comparison unavailable — a publishable footprint exists for only one app.
Fairing Post Purchase Surveys
No reliable footprint yet
OngoingAI hasn’t observed enough high-confidence installations to publish an adoption count. This does not mean zero installations.
Zigpoll Customer Surveys
895
stores observed
Skews Shopify · 100%
Scope
What this comparison measures.
What it measures
Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Fairing Post Purchase Surveys and Zigpoll Customer Surveys.
What it doesn’t
Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.
Methodology
Where the numbers come from.
Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Oct 1, 2026.
See who’s switching — as it happens.
Track app adoption on live ecommerce stores. Find merchants running Fairing Post Purchase Surveys or Zigpoll Customer Surveys, follow stack changes, and see when a store installs, removes, or replaces an app.