OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Launch
$19/month
14-day free trial
  • • Branded returns & exchanges portal
  • • Carrier return labels & tracking
  • • Automated customer email updates
  • • Return rules & policy windows
  • • 20 returns a month included
Starter
$49/month
14-day free trial
  • • Everything in Launch
  • • AI return reason categorisation
  • • 5,000 returns a year included
Growth
$99/month
14-day free trial
  • • Everything in Starter
  • • Exchange-first flow with upsells
  • • Customer order editing pre-dispatch
  • • AI smart-approve & rule evaluation
  • • Store credit as Shopify gift cards
Pro
$199/month
14-day free trial
  • • Everything in Growth
  • • AI damage photo analysis
  • • WhatsApp return notifications
  • • AI carrier scoring & routing
  • • Priority support
What does Yoyo Returns do?

Yoyo Returns gives shoppers a branded self-service portal to return or exchange items and get refunds, store credit or labels instantly.

  • Branded self-service portal for returns, exchanges, and store credit
  • Every request becomes a native Shopify return or exchange on the order
  • Carrier return labels and tracking with PostNord, Bring, Quiqup, Sendcloud
  • AI triage auto-approves easy returns against your rules; you handle the rest
  • Bonus credit offers by customer segment turn refunds into exchanges

Features

Returns and exchangesAutomated refundsManual refundsExchangesQR codesGift cardsStore creditAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 24d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 24 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #232▼1

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#177 of 189
Review percentile
7th
Rating percentile
52th
On the App Store
0.1 yrs
Works with
Integrations listed for Yoyo Returns
Customer accountsBringklaviyoPostNordQuiqupSendcloudStripe
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Frequently asked questions

Yoyo Returns gives shoppers a branded self-service portal to return or exchange items and get refunds, store credit or labels instantly. It's a returns and exchanges tool for ecommerce stores.