OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
85 reviews
What merchants actually report
4.78average· 87 reviews analyzed· 19 with written feedback
92% 5★6% ≤3★

14% of attributable reviewers are India merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 4.81, in line with the 4.78 lifetime average.

Rating · last 90d
4.81
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
India 14%Colombia 9%Chile 7%United Arab Emirates 6%China 5%
Tenure when reviewed
under a day 8%days 66%months 26%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 2 AI conversations
  • • Chat popup, welcome message
  • • GDPR consent before opening WhatsApp
  • • Auto-open triggers
  • • Single WhatsApp number, Multiple agents
Starter
Estimated monthly cost
  • • Meta account connect + message templates
  • • Order-status automated sending
  • • Conversation cost analytics (Meta data)
  • • Extra usage pay-per-conversation overage
  • • 300 AI conversations/mo included
Growth
Estimated monthly cost
  • • 1,000 AI conversations/mo included
  • • +100 free buffer conversations/mo
  • • $0.12 per extra conversation
Scale
Estimated monthly cost
  • • 3,000 AI conversations/mo included
  • • +300 free buffer conversations/mo
  • • $0.10 per extra conversation
What does SK do?

Shopify free WhatsApp chat integration app, which allows user to chat with customer support using whatsapp when visiting the store.

  • Choose from 3 button styles, pick your colours, size & corner position.
  • Auto-open chat on time delay, scroll %, or exit intent.
  • Greeting bubbles, floating labels & button show-delay keep visitors engaged.
  • Multi-agent routing, business hours, RTL layout & custom CSS built-in.
  • Track clicks, popup opens & send taps.

Features

ChatColor and fontBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
85+10 · 29d~0.3/day· Rating 4.9★ → 4.8★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #14▼2

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#33 of 899
Review percentile
96th
Rating percentile
70th
On the App Store
2.4 yrs
Works with
Integrations listed for SK: WhatsApp Chat Button
CheckoutShopify AdminGoogle AnalyticsMeta PixelWhatsApp
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The App Store's own "more apps like this" for SK
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Frequently asked questions

Shopify free WhatsApp chat integration app, which allows user to chat with customer support using whatsapp when visiting the store. It's a chat tool for ecommerce stores.