OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free trial available
Plus
$39/month
14-day free trial
  • • 500 AI messages per month
  • • 2 teammates
  • • 2 custom emails
  • • 5 AI actions
  • • Basic helpdesk
Pro
$149/month
14-day free trial
  • • 5,000 AI messages per month
  • • 3 teammates
  • • 3 custom emails
  • • 10 AI actions
  • • Advanced helpdesk
Max
$449/month
14-day free trial
  • • 20,000 AI messages per month
  • • 5 teammates
  • • 5 custom emails
  • • 25 AI actions
  • • Customizable helpdesk
What does Weav do?

AI chatbot Shopify: AI storefront chatbot trained on your catalog and policies. Answer product and order questions, with human handoff to your support inbox.

  • AI chatbot on your storefront for pre and post purchase questions
  • Verified order lookup, status, and tracking in chatbot
  • Human handoff to the Weav inbox with order context
  • Chat and email support in one workspace

Features

ChatAI chatbotsLive chatEmail chatAgent analyticsFAQsGreetingsProduct recommendationsOrder updatesChat windowChat buttonsChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotHelp centerAuto-replyAI responsesAI summariesUnified inboxAuto-assignEscalationOrder tracking
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #170▼5
  • Chat
    #694▼22

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#651 of 899
Review percentile
28th
Rating percentile
61th
On the App Store
0.2 yrs
Works with
Integrations listed for Weav — AI Customer Service
Shopify AdminCustom API'sGoogle DriveStripe

Frequently asked questions

AI chatbot Shopify: AI storefront chatbot trained on your catalog and policies. Answer product and order questions, with human handoff to your support inbox. It's a chat tool for ecommerce stores.