OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
5.0 ★
4 reviews
Pricing
From $99/month
Starter
$99/month
  • • Includes 400 generated messages
  • • Responses to emails
  • • Dynamic Shopify and knowledge base
Business
$499/month
  • • Includes 3,000 generated messages
  • • All "Starter" features
  • • Dedicated support
  • • Unlimited team members
Corporate
$1,499/month
  • • Includes 10,000 generated messages
  • • All "Business" features
  • • Priority adjustments implementation
  • • Slack-Connect channel
What does Vennie do?

Automatisiere deinen Zendesk-Support mit vennies KI-Bot. Löse bis zu 70 % der Anfragen automatisch, steigere Umsatz und reduziere Supportkosten.

  • Automates your support requests: address changes, cancellations, and more
  • Ready to use immediately: installation in just 30 minutes
  • Customizable: launch all answer categories live or test internally
  • Multilingual: supports the biggest languages, ideal for growing shops

Features

HelpdeskEmailChatbotSelf-serviceHelp centerFAQsAuto-replyAI responsesTicketingTaggingSpam detectionOrder trackingMulti-language
Review history
Daily review count on the Shopify App Store
4+1 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #83▲10

Tracked daily · last 29 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#24 of 163
Review percentile
86th
Rating percentile
100th
On the App Store
2 yrs
Works with
Integrations listed for Vennie: AI Chatbot for Zendesk
JTLZenDesk

Frequently asked questions

Automatisiere deinen Zendesk-Support mit vennies KI-Bot. Löse bis zu 70 % der Anfragen automatisch, steigere Umsatz und reduziere Supportkosten. It's a helpdesk tool for ecommerce stores.