OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.0 ★
5 reviews
Pricing
Free plan available
Free
Free
  • • 10 Repair Requests
  • • Customer Support Included
  • • All features included*
Unlimited
$14.99/month
  • • Unlimited Repair Requests
  • • Customer Support Included
  • • All features included*
Dedicated Server
$49.99/month
  • • Unlimited Repair Requests
  • • Dedicated Customer Support
  • • Tailor the app as per your needs*
  • • All features included*
What does Unified Repairs Support do?

Unified Repair Support streamlines your repair operations with unlimited repair request creation and built-in customer registration. Manage request...

  • With a few clicks install the app and start using it for repair tickets.
  • Internal Chat History, Ticket Statuses, Tickets Notifications, and much more.
  • Integrate Customer Side Form to store and start to collect repair requests.

Features

HelpdeskSelf-serviceHelp centerContact formResponse templatesTicketingTaggingSurveysFile uploadTemplates
Review history
Daily review count on the Shopify App Store
5±0 · 29d· Rating 4.4★ → 4.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #50▼4
  • Helpdesk
    #67▼4

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#18 of 163
Review percentile
90th
Rating percentile
69th
On the App Store
4.4 yrs

Frequently asked questions

Unified Repair Support streamlines your repair operations with unlimited repair request creation and built-in customer registration. Manage request... It's a helpdesk tool for ecommerce stores.