OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
1.0 ★
1 reviews
Pricing
Free trial available
Launch plan
$19/month
3-day free trial
  • • Top up at 20 cts per minute
  • • Custom AI Support Agent
  • • Ultra-realistic Voices
  • • Dedicated Phone Number
  • • Only pay for what you use
Scale plan
$49/month
3-day free trial
  • • Top up at 15 cts per minute
  • • Custom AI Support Agent
  • • Ultra-realistic Voices
  • • Dedicated Phone Number
  • • Toll-free number available
Accelerate plan
$299/month
3-day free trial
  • • Top up at 12 cts per minute
  • • Custom AI Support Agent
  • • Ultra-realistic Voices
  • • Dedicated Phone Number
  • • Toll-free number available
What does Unicall.ai do?

Unicall.ai provides 24/7 AI-powered voice agents to handle support calls, order tracking, returns, and more — all synced with your Shopify store.

  • Instantly get a US phone number with AI-powered 24/7 customer support
  • Real-time order status updates directly synced from your Shopify store
  • Automated, instant shipping updates and delivery tracking for customers
  • Assist your customers with returns, refunds, and related requests
  • Provide smooth support for discounts, coupons, and payment-related questions

Features

HelpdeskPhoneHelp centerAI responsesAI summariesTicketingEscalationOrder trackingAnalytics
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 1.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #78▲77

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#55 of 163
Review percentile
67th
Rating percentile
66th
On the App Store
1.5 yrs
Works with
Integrations listed for Unicall.ai
Shopify Admin
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Frequently asked questions

Unicall.ai provides 24/7 AI-powered voice agents to handle support calls, order tracking, returns, and more — all synced with your Shopify store. It's a helpdesk tool for ecommerce stores.