OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.7 ★
154 reviews
What merchants actually report
4.64average· 132 reviews analyzed· 119 with written feedback
85% 5★9% ≤3★

46% of attributable reviewers are United States merchants. 13% had used the app for a year or more when they reviewed.

The developer replies to 7% of reviews overall and 33% of critical ones.

Recent reviewers rate Tracktor Order Tracking 5.00, above its 4.64 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
7%
Developer response rate
Replies to critical
33%
On 3★ and below
Long-term reviewers
13%
Using 1yr+ at review
Top merchant markets
United States 46%United Kingdom 8%Canada 7%Australia 5%France 5%
Tenure when reviewed
under a day 16%days 35%months 36%a year or more 13%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Starter
Free
  • • Real-time tracking page in your store
  • • 1,900+ carrier integrations
  • • Carrier mapping & fulfillment updates
  • • Includes 25 orders per month
Flex
$4.99/month
14-day free trial
  • • Real-time tracking page in your store
  • • 1,900+ carrier integrations
  • • Shopify email & SMS notifications
  • • Includes 200 orders per month
Growth
$8.99/month
14-day free trial
  • • Everything in Flex, plus:
  • • Dropship location substitutions
  • • Automatic carrier translation
  • • Estimated delivery dates
  • • Remove Tracktor branding
Essential
$49.99/month
14-day free trial
  • • Everything in Growth, plus:
  • • Product recommendations
  • • Custom HTML & CSS
  • • Custom order statuses
  • • Order & fulfillment report CSVs
What does Tracktor Order Tracking do?

Easily add real-time order tracking to your Shopify store. Improve customer satisfaction and bring customers back with insightful shipping updates.

  • Keep customers on your site instead of sending them to carrier pages
  • Control how tracking details and locations appear to customers
  • Reduce "Where is my order?" (WISMO) support requests
  • Create custom order statuses before shipment to keep customers updated
  • Merchants love the fast, reliable support from our US-based team

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsShippingDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
154+1 · 29d· Rating 4.6★ → 4.7★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking
    #30▼5
  • Shipping
    #97▼3

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Order tracking on the App Store
Rank by reviews
#11 of 260
Review percentile
96th
Rating percentile
72th
On the App Store
11.3 yrs
Works with
Integrations listed for Tracktor Order Tracking
Shopify FlowShopify AdminGorgiasKlaviyoMESAOmnisendOrderlyEmailsZendesk
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Frequently asked questions

Easily add real-time order tracking to your Shopify store. Improve customer satisfaction and bring customers back with insightful shipping updates. It's a order tracking tool for ecommerce stores.