OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.1 ★
56 reviews
What merchants actually report
4.31average· 54 reviews analyzed· 53 with written feedback
80% 5★20% ≤3★

32% of attributable reviewers are United States merchants. 26% had used the app for a year or more when they reviewed.

The developer replies to 48% of reviews overall and 73% of critical ones.

Recent reviewers rate Trackr 5.00, above its 4.31 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
48%
Developer response rate
Replies to critical
73%
On 3★ and below
Long-term reviewers
26%
Using 1yr+ at review
Top merchant markets
United States 32%Australia 9%Singapore 9%Germany 7%Canada 6%
Tenure when reviewed
under a day 13%days 33%months 28%a year or more 26%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Basic
$10/month
14-day free trial · or $96/year and save 20%
  • • 400 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
Standard
$45/month
14-day free trial · or $432/year and save 20%
  • • 2000 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
Advanced
$150/month
14-day free trial · or $1,440/year and save 20%
  • • 9000 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
Enterprise
$250/month
14-day free trial · or $2,400/year and save 20%
  • • 18000 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
What does Trackr do?

Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically.

  • Branded tracking page with estimated delivery dates (EDDs) - reduce WISMO calls.
  • Order tracking updates via email & WhatsApp. SMS available in the U.S.
  • Real-time tracking order app with 2,200+ carriers & 24/7 live chat support.
  • Access shipment analytics for deeper insights and data-driven decisions.
  • Dropshipping mode with carrier masking & hidden Chinese origin.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsShippingDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
56+1 · 29d· Rating 4.0★ → 4.1★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking
    #44▲28
  • Shipping
    #178▲20

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Order tracking on the App Store
Rank by reviews
#20 of 260
Review percentile
93th
Rating percentile
65th
On the App Store
11.1 yrs
Compare Trackr head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Trackr: Order Tracking UpSell
CheckoutCustomer accountsShopify AdminApple WalletChatbotChina post, Klaviyo, OmnisendGoogle WalletSegment.ioUSPS, UPS, DHL, YunExpress
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Frequently asked questions

Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically. It's a order tracking tool for ecommerce stores.