OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
2.5 ★
9 reviews
Pricing
Free trial available
Pay as you go
$8/month
7-day free trial
  • • SPECIAL PRICE - LIMITED TIME
  • • US toll-free number for calls
  • • Forward calls to your personal phone
  • • Voicemail Support
Professional
$10/month
7-day free trial
  • • Free US toll-free number with SMS (in)
  • • 250 US mins/mo
  • • Voicemail Support
  • • Outgoing Calls
  • • Record Incoming Calls
Enterprise
$20/month
  • • Free US toll-free number with SMS (in)
  • • Special price for ex-EasyCall customers
  • • 750 US mins / mo
  • • Full Custom VM Support
  • • Plus all Pro Features
What does Phone Numbers & Calls do?

Get a toll-free phone number for your store for better customer service and to boost sales. A phone number gives customers an easy way to reach yo...

  • Get a toll-free number for better customer service, customers can call or text.
  • Increase sales by answering customer questions, reduce customer churn.
  • Protect your privacy and your personal free time by using a business number.

Features

HelpdeskPhoneHelp center
Review history
Daily review count on the Shopify App Store
9−1 · 29d· Rating 2.7★ → 2.5★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #109▼30

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#12 of 163
Review percentile
93th
Rating percentile
67th
On the App Store
8 yrs
Works with
Integrations listed for Phone Numbers & Calls ‑ SBoard
Shopify Admin

Frequently asked questions

Get a toll-free phone number for your store for better customer service and to boost sales. A phone number gives customers an easy way to reach yo... It's a helpdesk tool for ecommerce stores.