OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
$5/month
Basic
$5/month
or $49/year and save 18%
What does SwapBack Returns & Exchanges do?

Track merchant-reviewed return requests, return PDFs, replacement choices, and decisions. Store-credit requests are not supported.

  • Store-specific return-request portal with order and email verification
  • Review requests and record approval, receipt, and decline decisions
  • Record a replacement variant choice without creating an order
  • Attach merchant PDFs or create return-authorization PDFs without postage
  • CSV exports, activity logs, and customer data-request packages

Features

Returns and exchangesExchangesReturn portal
Review history
Daily review count on the Shopify App Store
0±0 · 7d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 7 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #215▼13

Tracked daily · last 8 days · as of 2026-10-02

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#184 of 189
Review percentile
3th
Rating percentile
52th
On the App Store
0 yrs
Works with
Integrations listed for SwapBack Returns & Exchanges
Customer accounts
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Frequently asked questions

Track merchant-reviewed return requests, return PDFs, replacement choices, and decisions. Store-credit requests are not supported. It's a returns and exchanges tool for ecommerce stores.