OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free plan available
Free
Free
  • • 200 conversations per month
  • • AI trained on your store content
  • • Products, pages, policies and Q&A
  • • Product recommendations in chat
  • • Secure order status lookup
Starter
$25/month
or $240/year and save 20%
  • • 2000 conversations per month
  • • AI trained on your store content
  • • Products, pages, policies and Q&A
  • • Product recommendations in chat
  • • Secure order status lookup
Pro
$60/month
or $576/year and save 20%
  • • Unlimited conversations per month
  • • AI trained on your store content
  • • Products, pages, policies and Q&A
  • • Product recommendations in chat
  • • Secure order status lookup
What does SuperBot do?

Add AI support and live chat to Shopify. Answer from store products and policies, check orders safely, and hand conversations to your team.

  • Ground answers in products, policies, pages, and approved Q&A
  • Check recent order status with an order number and matching email
  • Recommend relevant products directly inside the conversation
  • Hand conversations to your team with the existing chat history attached
  • Customize widget icons, labels, greetings, colors, and live-chat settings

Features

ChatLive chatFile uploadCustomer insightsProduct recommendationsUpsellColor and fontChat windowBusiness hoursWelcome messagesChat buttonsChat flowsAgent avatarUpsell and cross-sellPop-upsAI recommendationsClick-through ratesConversion rates
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #710▼6
  • Upsell and cross-sell
    #917▼16

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#664 of 899
Review percentile
26th
Rating percentile
61th
On the App Store
0.8 yrs
Works with
Integrations listed for SuperBot: AI Support Agent
Checkout

Frequently asked questions

Add AI support and live chat to Shopify. Answer from store products and policies, check orders safely, and hand conversations to your team. It's a chat tool for ecommerce stores.