OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Starter
$27/month
14-day free trial · or $264/year and save 19%
  • • 500 AI credits/month
  • • Product guidance + add to cart
  • • Live Shopify order tracking
  • • Cart recovery + store workflows
  • • Instagram + WhatsApp automation
Growth
$76/month
14-day free trial · or $732/year and save 20%
  • • Everything in Starter
  • • 2,000 AI credits/month
  • • 100MB knowledge storage
  • • 100 web crawls/month
  • • Priority support
Scale
$207/month
14-day free trial · or $1,980/year and save 20%
  • • Everything in Growth
  • • 7,500 AI credits/month
  • • 500MB knowledge storage
  • • 250 web crawls/month
  • • Dedicated account manager
What does Steps AI do?

Shopify AI chatbot for sales and support. Recommend products, check stock, track orders, and recover carts across the web, WhatsApp, and Instagram.

  • Recommend products, compare options and add products to cart in chat
  • Check live Shopify orders and stock to give customers current answers
  • Recover carts and automate Shopify follow-ups with ready-made workflows
  • Trigger Instagram DMs from set keywords and handle WhatsApp broadcast replies
  • Run web, WhatsApp, Instagram and Messenger in one inbox with human handoff

Features

ChatAI chatbotsLive chatSocial mediaFile uploadMulti-languageReal-time translationBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
1±0 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #231▼36

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#296 of 899
Review percentile
67th
Rating percentile
100th
On the App Store
0.6 yrs
Works with
Integrations listed for Steps AI: AI Chatbot & Agent
CheckoutShopify AdminGoogle DriveHubSpotInstagramKlaviyoWhatsAppZendesk
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Frequently asked questions

Shopify AI chatbot for sales and support. Recommend products, check stock, track orders, and recover carts across the web, WhatsApp, and Instagram. It's a chat tool for ecommerce stores.