OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
ReSponse Hero
$170/month
30-day free trial
ReSponse Pro
$350/month
30-day free trial
What does ResponseCX do?

GPT4 powered AI automation for resolving tickets by automating order and subscription modifications.

  • Accurate and personalized ticket resolution using AI
  • Auto-close tickets that have been resolved with personalized responses.
  • Integrated with Gorgias for auto-resolving customer tickets
  • Add and Update answers based on your knowledge base, rules and brand attributes
  • Automate Order Cancellations, Order Tagging and Order Modifications

Features

HelpdeskEmailSMSLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesAI summariesAuto-assignRule-based triggersEscalationTaggingOrder trackingMulti-languageReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #147▲2

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#60 of 163
Review percentile
64th
Rating percentile
64th
On the App Store
5.4 yrs
Works with
Integrations listed for ResponseCX
& more3PLsordersreturnssubscriptionstracking
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Frequently asked questions

GPT4 powered AI automation for resolving tickets by automating order and subscription modifications. It's a helpdesk tool for ecommerce stores.