OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • Up to 25 products
  • • 3 Support pages included
  • • Chat history for last 7 days
Basic
$20/month
  • • Up to 100 products
  • • FAQ, Polices or any document
  • • All support pages included
  • • Chat history for last 60 days
Advanced
$30/month
  • • Up to 250 products
  • • FAQ, Polices or any document
  • • All support pages included
  • • Chat history for last 90 days
What does SonicPad Customer AI Agent do?

SonicPad AI helps merchants reduce support workload by answering repetitive customer questions about products, policies and more — instantly and ac...

  • AI-powered Assistant: Answer product, shipping, and return questions instant
  • Seamlessly sync your store’s products, collections, and policies to train the AI
  • Easily enable or disable the AI assistant & personalize your desired experience

Features

HelpdeskLive chatChatbotHelp centerFAQsAuto-replyAI responses
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #240▼4

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#81 of 163
Review percentile
51th
Rating percentile
64th
On the App Store
1 yrs
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Frequently asked questions

SonicPad AI helps merchants reduce support workload by answering repetitive customer questions about products, policies and more — instantly and ac... It's a helpdesk tool for ecommerce stores.