OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
1 team member
Free
  • • 50 AI conversation instances
  • • Analysis of data on the current day
Basic Edition
$19/month
  • • 1 team member
  • • 500 AI conversation instances
  • • Analysis of data on the current day
  • • Assist in AI workflow design
Pro Edition
$59/month
  • • 3 team member
  • • 2000 AI conversation instances
  • • Historical trend (7/30 days)
  • • Assist in AI workflow design
Enterprise Edition
$199/month
  • • unlimited
What does Soncho AI Chat do?

AI customer service, automated chat, order tracking, refund automation, multilingual support, AI agent, workflow automation, 24/7 support, e-commerce bot,

  • Visual Workflow Engine : No-code orchestration for complex business logic.
  • Native Shopify Sync : Automated refunds, tracking, and inventory operations.
  • Global Language Support : Instant, accurate translation across 100+ languages.
  • Actionable Data Insights : Advanced analytics to optimize conversion rate
  • Hybrid Support Model : Seamless escalation from AI to human agents.

Features

ChatAI chatbotsLive chatMulti-languageCallbackCustomer insightsDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flows
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #919▼118

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#543 of 899
Review percentile
40th
Rating percentile
61th
On the App Store
0.6 yrs
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Frequently asked questions

AI customer service, automated chat, order tracking, refund automation, multilingual support, AI agent, workflow automation, 24/7 support, e-commerce bot, It's a chat tool for ecommerce stores.