OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.6 ★
131 reviews
What merchants actually report
4.83average· 124 reviews analyzed· 123 with written feedback
94% 5★4% ≤3★

72% of attributable reviewers are United States merchants. 12% had used the app for a year or more when they reviewed.

The developer replies to 2% of reviews overall and 20% of critical ones.

Recent reviewers rate Simply Shipping Protection 5.00, above its 4.83 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
2%
Developer response rate
Replies to critical
20%
On 3★ and below
Long-term reviewers
12%
Using 1yr+ at review
Top merchant markets
United States 72%Canada 8%Australia 6%United Kingdom 5%Hong Kong SAR 2%
Tenure when reviewed
under a day 18%days 32%months 38%a year or more 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
Free Tier
Free to install
  • • Automatic Installation
  • • Email Support
  • • Chat Support
  • • Support for Shipping Protection
  • • Fixed & Percentage plans
Starter
$4.99/month
7-day free trial
  • • Up to 50 Insured Orders/month
  • • Automatic Installation
  • • Email Support
  • • Chat Support
  • • Support for Shipping Insurance
Basic
$19.99/month
7-day free trial
  • • Up to 200 Insured Orders/month
  • • Expert Support
  • • Email SMTP customization request
  • • App UI customization
  • • Shopify expert onboarding
Advance
$49.99/month
7-day free trial
  • • Up to 500 Insured Orders/month
  • • Expert Support
  • • Email SMTP customization request
  • • App UI customization
  • • Shopify expert onboarding
What does Simply Shipping Protection do?

Let customers protect orders with cart-level shipping protection, manage claims through our app, and earn extra revenue with customizable widgets and upsells.

  • Set fixed or percentage (%) pricing and show toggle with opt-in popup
  • Customize and show widgets on cart, side cart, checkout, or post-purchase
  • Let customers file claims with a widget placed on any store page
  • Settle claims with refunds, reorders, or credits using built-in integrations
  • Track revenue and claims in one clean dashboard

Features

Warranties and insuranceShippingStolen packagesLost packagesDamaged packagesReturns and exchangesAuto opt-inCart pageCheckoutCustom upsellClaims portalRequest formClaims dashboardUpsell and bundles - Other
Review history
Daily review count on the Shopify App Store
131+2 · 29d~0.1/day· Rating steady at 4.6★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Warranties and insurance
    #18▼4
  • Upsell and bundles - Other
    #19▼9

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Warranties and insurance on the App Store
Rank by reviews
#2 of 66
Review percentile
98th
Rating percentile
53th
On the App Store
5.7 yrs
Works with
Integrations listed for Simply Shipping Protection
CheckoutShopify AdminCart DrawerGrowaveiCart DrawerRebuySlide CartYotpo
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Frequently asked questions

Let customers protect orders with cart-level shipping protection, manage claims through our app, and earn extra revenue with customizable widgets and upsells. It's a warranties and insurance tool for ecommerce stores.