OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
692 reviews
What merchants actually report
4.90average· 669 reviews analyzed· 582 with written feedback
96% 5★2% ≤3★

32% of attributable reviewers are United States merchants. 3% had used the app for a year or more when they reviewed.

The developer replies to 85% of reviews overall and 93% of critical ones.

Recent reviewers rate Propel Replay, Survey, Heatmap 4.97, above its 4.90 lifetime average.

Rating · last 90d
4.97
Recent direction
Replies to reviews
85%
Developer response rate
Replies to critical
93%
On 3★ and below
Long-term reviewers
3%
Using 1yr+ at review
Top merchant markets
United States 32%United Kingdom 11%Netherlands 6%Germany 6%Canada 5%
Tenure when reviewed
under a day 26%days 42%months 29%a year or more 3%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free Sampler
Free
  • • 750 pageviews/mo.
  • • Live & recorded session replays
  • • 5 AI-powered replay summaries
  • • Unlimited heatmaps, 1 survey
  • • Full funnel and AI shopper analytics
Basic
$9.90/month
7-day free trial · or $89.10/year and save 25%
  • • 20,000 pageviews/mo.
  • • Live & recorded session replays
  • • 30 AI-powered replay summaries
  • • Unlimited heatmaps & surveys
  • • AI Assistant (+$5)
Plus
$19.90/month
7-day free trial · or $179.10/year and save 25%
  • • 40,000 pageviews/mo.
  • • Live & recorded session replays
  • • 60 AI-powered replay summaries
  • • Unlimited heatmaps & surveys
  • • AI Assistant (+$10)
Premium
$39.90/month
7-day free trial · or $359.10/year and save 25%
  • • 80,000 pageviews/mo.
  • • Live & recorded session replays
  • • 150 AI-powered replay summaries
  • • Unlimited heatmaps & surveys
  • • AI Assistant (+$15)
What does Propel Replay, Survey, Heatmap do?

Trusted by 8,000+ Shopify stores to recover lost sales with session recording. Watch live or recorded replays of real shoppers, including abandoned...

  • Watch live & recorded session replays to spot friction & cart abandonment
  • Ask the AI Assistant what's costing you sales, without watching every replay
  • Use heatmaps to spot ignored add-to-cart buttons, distractions & broken layouts
  • Run on-site surveys to learn why shoppers didn't buy or abandoned checkout
  • Spot bots & competitor clicks draining your ad spend, by IP and traffic source

Features

AnalyticsReal-time trackingActivity trackingEvent trackingSession replayReplay filteringSegmentationPage viewsVisitor IPLifetime value (LTV)Broken linksLoyalty analysisCohort analysisAI insightsMarketing attributionCheckout analyticsROASProfit insightsPurchase trackingFunnel analysisUTM trackingAbandoned cartPixel trackingHeatmapsAnalytics dashboardCustom dashboardsBenchmarkingCustom reportsData exportHistorical analysisForecastingReport schedulingNotificationsGDPR complianceSite optimization - Other
Review history
Daily review count on the Shopify App Store
692+28 · 29d~1.0/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Site optimization - Other
    #3▼1
  • Analytics
    #5▼1

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Analytics on the App Store
Rank by reviews
#5 of 1,356
Review percentile
100th
Rating percentile
78th
On the App Store
5.3 yrs
Works with
Integrations listed for Propel Replay, Survey, Heatmap
CheckoutShopify AdminGoogle AdsMeta AdsMicrosoft AdsTikTok Ads
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Frequently asked questions

Trusted by 8,000+ Shopify stores to recover lost sales with session recording. Watch live or recorded replays of real shoppers, including abandoned... It's a analytics tool for ecommerce stores.