OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.9 ★
107 reviews
What merchants actually report
4.93average· 107 reviews analyzed· 97 with written feedback
98% 5★2% ≤3★

38% of attributable reviewers are United States merchants.

The developer replies to 84% of reviews overall and 100% of critical ones.

Recent reviewers rate Sam Shipping Protection Upsell 4.38, below its 4.93 lifetime average.

Rating · last 90d
4.38
Recent direction
Replies to reviews
84%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 38%Australia 11%Netherlands 8%Canada 8%United Kingdom 6%
Tenure when reviewed
under a day 76%days 19%months 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Starter
Free
  • • 50 INSURANCE ORDERS / MONTH
  • • Cart + Thank You widgets
  • • Fixed & Percentage plans
  • • Supports multiple currencies
  • • Claim management & claim portal
Standard
$9/month
7-day free trial · or $89.90/year and save 17%
  • • UNLIMITED INSURANCE ORDERS
  • • Includes all Starter Plan features
  • • Insurance price based on cart value
  • • Translate for multi-language stores
  • • Auto-fulfillment of insurance product
Plus
$29/month
7-day free trial · or $289.90/year and save 17%
  • • UNLIMITED INSURANCE ORDERS
  • • Includes all Standard Plan features
  • • Shopify Plus checkout extension
  • • Claim portal with email updates
  • • Dedicated support
What does Sam Shipping Protection Upsell do?

Shipping protection covers stolen or damaged items while you keep 100% of the fees. Customize protection plans based on cart subtotals (fixed, percentage, range

  • Widget on cart, checkout & thank-you page — auto-add & auto-fulfill
  • Keep 100% of revenue — no middlemen, no revenue sharing
  • Granular targeting: show/hide by cart value, country; exclude by product
  • Flexible pricing: fixed fee, order-value range, or percentage
  • Self-serve claims portal — customers submit & track claims easily

Features

Warranties and insuranceShippingStolen packagesLost packagesDamaged packagesExtended warrantyFixed pricingDynamic pricingPercentage pricingReturns and exchangesAuto opt-inCart pageCheckoutCustom widgetCoverage confirmationCustom brandingCustom upsellClaims portalRequest formCustom policiesClaims dashboardTrackingEmail notificationsUpsell and cross-sellCart upsellCheckout upsellOne-click add-onsCart drawerCustom CSSCustom HTMLMulti-currencyMulti-languageCustom rulesWarrantiesShipping protectionFree giftsGift wrapFree shippingProduct add-onsFrequently bought together
Review history
Daily review count on the Shopify App Store
107+8 · 29d~0.3/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Warranties and insurance
    #4▼2
  • Upsell and cross-sell
    #44

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Warranties and insurance on the App Store
Rank by reviews
#3 of 66
Review percentile
97th
Rating percentile
67th
On the App Store
1.6 yrs
Works with
Integrations listed for Sam Shipping Protection Upsell
CheckoutShopify AdminBUCKS Currency Converter PRO++Essential, UpCart, AOV BundleiCart Cart, Snap Cart DrawerOne Click UpsellShipping InsuranceShop, Sidekick
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Frequently asked questions

Shipping protection covers stolen or damaged items while you keep 100% of the fees. Customize protection plans based on cart subtotals (fixed, percentage, range It's a warranties and insurance tool for ecommerce stores.