OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.3 ★
11 reviews
Pricing
Free plan available
Free Plan
Free
  • • For businesses just starting out!
Startup Plan
$250/month
or $2,400/year and save 20%
  • • 1,200 Annual Returns
  • • Get a 10 Days free trail
Growth Plan
$450/month
or $4,800/year and save 11%
  • • 6,000 Annual Returns
  • • Get a 10 Days free trail
Market Leader Plan
$650/month
or $6,180/year and save 21%
  • • 12,000 Annual Returns
  • • Get a 10 Days free trail
What does Return Rabbit do?

Boost shopper loyalty with Return Rabbit: optimizing every return for exchanges and repeat shopping.

  • Automate returns for exchange, store credit, or refund with a branded portal
  • Pre-paid labels and tracking for major carriers around the world
  • Exchange for higher, same, and lower priced products
  • Proprietary exchange product recommendations and exchange incentives
  • Actionable analytics & ROI-based reporting

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsIn-store returnsQR codesGift cardsStore creditGift returnsDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesCustomer blocklistsAnalytics
Review history
Daily review count on the Shopify App Store
11+2 · 30d~0.1/day· Rating 4.1★ → 4.3★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #100▼11

Tracked daily · last 14 days · as of 2026-09-30

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#37 of 189
Review percentile
81th
Rating percentile
59th
On the App Store
4.6 yrs
Works with
Integrations listed for Return Rabbit
EasyPost / ShippoGorgias / ZendeskNetsuiteReCharge PaymentsShipHero / Pitney BowesShipStation / ShipEngine
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Frequently asked questions

Boost shopper loyalty with Return Rabbit: optimizing every return for exchanges and repeat shopping. It's a returns and exchanges tool for ecommerce stores.