OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
30 reviews
What merchants actually report
5.00average· 30 reviews analyzed· 29 with written feedback
100% 5★0% ≤3★

90% of attributable reviewers are Germany merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 5.00, in line with the 5.00 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
Germany 90%Austria 3%Italy 3%Singapore 3%
Tenure when reviewed
days 17%months 83%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
KI-Ticketing 100
Estimated monthly cost
7-day free trial
KI-Ticketing 500
Estimated monthly cost
7-day free trial
KI-Ticketing 1000
Estimated monthly cost
7-day free trial
KI-Ticketing 2000
Estimated monthly cost
7-day free trial
What does Helpdesk Ai & Chat Resolvia do?

Resolvia beantwortet Kundenanfragen aus E-Mail und Chat automatisch, mit den echten Bestelldaten aus deinem Shop. Was die KI nicht löst, übernimmt dein Team.

  • KI beantwortet wiederkehrende Kundenanfragen automatisch
  • Gemeinsamer Posteingang für E-Mail, Chat und Social Media
  • Bestell- und Kundendaten direkt im Ticket sichtbar
  • Was die KI nicht löst, übernimmt dein Team mit dem gesamten Gesprächsverlauf
  • Analytische Auswertung bis ins kleinste Detail von Support Anfragen

Features

Support - Other
Review history
Daily review count on the Shopify App Store
30+19 · 30d~0.6/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other
    #2▲5

Tracked daily · last 30 days · as of 2026-09-30

Catalog position
Within Support - Other on the App Store
Rank by reviews
#1 of 72
Review percentile
100th
Rating percentile
100th
On the App Store
0.8 yrs
Works with
Integrations listed for Helpdesk Ai & Chat Resolvia
Gmail, IMAP, Insta, FacebookJTL, PlentyOne, Xentral, SmilePathway, Pipedrive, +20 moreRecharge, LoyaltyLion, KlayvioTrack123, EasyBill, LexwareWhatsapp, Amazon, DHL, 17Track
Apps similar to Helpdesk Ai & Chat Resolvia
The App Store's own "more apps like this" for Helpdesk Ai & Chat Resolvia
Account & Checkout Blocks
4.9(20)

Free

Trusted Help Center & FAQ
5.0(92)

Free plan available

DigitalGenius

Free to install

Frequently asked questions

Resolvia beantwortet Kundenanfragen aus E-Mail und Chat automatisch, mit den echten Bestelldaten aus deinem Shop. Was die KI nicht löst, übernimmt dein Team. It's a support - other tool for ecommerce stores.