OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
2 reviews
Pricing
Free plan available
Free
Free
  • • Up to 10 active repair tickets
  • • Custom statuses and workflow
  • • Technician assignment and workload
  • • Repair photos, parts, and labor
  • • Automatic customer status emails
Pro
$29/month
12-day free trial · or $290/year and save 17%
  • • Everything in Free + unlimited tickets
  • • POS intake, deposits, and payments
  • • Estimates customers approve online
  • • Draft order invoices
  • • Parts linked to your Shopify products
What does RepairTracker do?

Keep repair customers informed from intake to pickup. Manage tickets, parts, photos, and invoices from one app designed for Shopify repair shops.

  • Take in repairs at the POS counter, collect a deposit, bill the rest later
  • Send an estimate the customer approves online before you start the repair
  • Customers check repair status on your store and get emailed when it's ready
  • Technicians sign in with a PIN, with no extra paid Shopify staff accounts
  • Log parts, labor, and photos on each job, then invoice it through Shopify

Features

Operations - OtherRetail
Review history
Daily review count on the Shopify App Store
2+1 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Operations - Other
    #15
  • Retail
    #23▲2
  • Helpdesk
    #24

Tracked daily · last 26 days · as of 2026-10-01

Catalog position
Within Operations - Other on the App Store
Rank by reviews
#30 of 188
Review percentile
85th
Rating percentile
100th
On the App Store
0.4 yrs
Works with
Integrations listed for RepairTracker: Repair Tickets
Customer accountsShopify POSShopify AdminWhatsApp
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Frequently asked questions

Keep repair customers informed from intake to pickup. Manage tickets, parts, photos, and invoices from one app designed for Shopify repair shops. It's a operations - other tool for ecommerce stores.