OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
4 reviews
Pricing
Free plan available
Free
Free
  • • 30 responses/month
  • • Basic email support
Pro
$9.99/month
14-day free trial · or $95.90/year and save 20%
  • • Free +
  • • 1000 responses/month
  • • Advance Post Purchase Surveys rules
  • • Actionable Analysis
  • • Priority support (Chat, Email)
Advanced
$29.99/month
14-day free trial · or $287.90/year and save 20%
  • • Pro+
  • • Unlimited responses
  • • Klaviyo integration
  • • AI powered analytcis
  • • Priority support (Chat, Email, Slack)
What does BYG do?

Collect post-purchase surveys, NPS, and insights to boost retention, LTV, and sales. Understand customer behavior and improve your Shopify store experience.

  • Post purchase surveys on the thank you page that match your store design
  • Ask "How did you hear about us?" and see LTV by marketing channel
  • NPS and CSAT surveys with AI summaries of sentiment and top themes
  • Target by product, order or customer data with conditional follow up questions
  • Sync responses to Klaviyo, Shopify Flow and Google Sheets automatically

Features

Upsell and cross-sellCheckout upsellThank you page upsellDrag-and-drop editorMulti-languageCustom rulesProduct recommendationsClick-through ratesSurveysConditional logicCustom stylesTemplatesMulti-pageReal-time editingCustomer satisfactionMarket researchNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionAnalytics
Review history
Daily review count on the Shopify App Store
4±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #81▼13
  • Upsell and cross-sell
    #577▼20

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Upsell and cross-sell on the App Store
Rank by reviews
#161 of 676
Review percentile
76th
Rating percentile
100th
On the App Store
4.5 yrs
Works with
Integrations listed for BYG ‑ Post Purchase Survey AI
CheckoutShopify AdminAI AnalyticsConditional Logic SurveyCustomer SurveysPost Purchase SurveyThank you page
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Frequently asked questions

Collect post-purchase surveys, NPS, and insights to boost retention, LTV, and sales. Understand customer behavior and improve your Shopify store experience. It's a upsell and cross-sell tool for ecommerce stores.