OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
2 reviews
Pricing
Free plan available
Free
Free
  • • 1 active notice rule
  • • Tag-based rules only
  • • All 3 POS alert surfaces included
Standard
$12/month
  • • 5 active notice rules
  • • Recurring dates: birthdays, renewals
  • • Customer metafield rules
  • • Tag based rules
  • • Purchase history rules
Plus
$18/month
  • • Unlimited active notice rules
  • • For multi-location stores running rules
  • • Every condition type, no rule budget
What does Heads Up do?

Your staff can't memorize every customer. Flag one — VIP, wholesale buyer, birthday, lapsed shopper, expiring member — and the moment they are adde...

  • Alert when a flagged or blocked customer starts a transaction
  • VIP badge so staff recognize your best customers at the register
  • Birthday and anniversary rules fire every year on the date, automatically
  • Set your own rules by tag, purchase history, name/email, or customer metafields
  • Ask Shopify Sidekick for help to set up your rules and check their activity

Features

Staff notificationsCustom alertsCustomer notificationsNotification rulesTaggingMulti-channel
Review history
Daily review count on the Shopify App Store
2+1 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Staff notifications
    #10▲20

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Staff notifications on the App Store
Rank by reviews
#17 of 77
Review percentile
79th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for Heads Up: POS Customer Alerts
Shopify POSPOSSidekick
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Frequently asked questions

Your staff can't memorize every customer. Flag one — VIP, wholesale buyer, birthday, lapsed shopper, expiring member — and the moment they are adde... It's a staff notifications tool for ecommerce stores.