OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 5 cart reminders a month
  • • 1 site banner, 50 leads
  • • 500 campaign emails a month
Pro
$39/month
  • • AI bot on WhatsApp and your site
  • • 1,000 bot replies a month
  • • 150 abandoned carts a month
  • • 5 banners, 1,000 leads a month
  • • 5,000 campaign emails a month
Premium
$89/month
  • • Everything in Pro
  • • 5,000 bot replies a month
  • • 600 abandoned carts a month
  • • WhatsApp broadcasts
  • • 15 banners, 5,000 leads a month
Gold
$179/month
  • • Everything in Premium
  • • Unlimited abandoned carts
  • • 20,000 bot replies a month
  • • Unlimited banners and leads
  • • 100,000 campaign emails a month
What does ping.ai do?

AI assistant that answers your customers on site chat and WhatsApp, plus order tracking, shipping updates and consent-aware abandoned checkout recovery.

  • AI assistant answers product and order questions on your site chat and WhatsApp
  • Customers check order status after verifying their email or phone with a code
  • Send shipping updates on WhatsApp or email in one tap, or via your own provider
  • Recover abandoned checkouts while respecting recorded marketing consent
  • Optional storefront tools: lead pop-ups and a free accessibility menu

Features

Workflow automationCustomer tagsSales thresholdsConditional logic
Review history
Daily review count on the Shopify App Store
1+1 · 7d~0.1/day· Rating 0.0★ → 5.0★

Daily tracking from Aug 10, 2026 through today · 7 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Workflow automation
    #191▲7

Tracked daily · last 7 days · as of 2026-10-01

Catalog position
Within Workflow automation on the App Store
Rank by reviews
#157 of 356
Review percentile
56th
Rating percentile
100th
On the App Store
0.1 yrs
Works with
Integrations listed for ping.ai
Shopify Admin
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Frequently asked questions

AI assistant that answers your customers on site chat and WhatsApp, plus order tracking, shipping updates and consent-aware abandoned checkout recovery. It's a workflow automation tool for ecommerce stores.