OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • 50 responses per month
  • • 1 active goal
  • • AI themes with sample quotes
  • • Text and voice responses
  • • Post-purchase thank-you survey
Pro
$16/month
or $169/year and save 12%
  • • Unlimited responses
  • • Unlimited goals
  • • AI store-wide insights
  • • Daily digest email
  • • Self-improving questions & chips
What does Pause do?

Type a goal. Pause asks customers a focused question when they pause and turns replies into themes. Free plan. Works on Shopify.

  • Type a goal. AI writes and asks the questions
  • Questions sharpen themselves over time
  • Text & voice, grouped into themes
  • Asks at six shopper moments
  • Daily AI digest across all goals

Features

SurveysEmbedded formsCustomer satisfactionMarket researchProduct feedbackPost-purchaseEmailAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #114▲39

Tracked daily · last 12 days · as of 2026-09-30

Catalog position
Within Surveys on the App Store
Rank by reviews
#85 of 117
Review percentile
28th
Rating percentile
47th
On the App Store
0.4 yrs
Works with
Integrations listed for Pause: AI Customer Feedback
Customer accountsShopify Admin
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Frequently asked questions

Type a goal. Pause asks customers a focused question when they pause and turns replies into themes. Free plan. Works on Shopify. It's a surveys tool for ecommerce stores.