OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
26 reviews
Pricing
Free plan available
FREE
Free
  • • Unlimited conversations
  • • Livetyping of your customers
  • • Livemap of your customers
  • • Send images
  • • Help Center
PRO
$29/month
14-day free trial
  • • Unlimited conversations
  • • 3 team members
  • • Help Center
  • • Livetyping of your customers
  • • Livemap of your customers
MAX
$99/month
14-day free trial
  • • Unlimited conversations
  • • 20 team members
  • • Helpcenter
  • • Livetyping of your customers
  • • Livemap of your customers
What does Live Chat & AI ChatGPT do?

Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s...

  • Real-time engagement: Connect instantly with visitors.
  • Easy setup: Integrate with Shopify in minutes.
  • User-friendly interface embed into Shopify: Chat effortlessly.
  • Mobile-responsive: Engage customers on any device.

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsOrder updatesUpsellSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotSelf-serviceHelp centerContact formAuto-replyResponse templatesAI responses
Review history
Daily review count on the Shopify App Store
26±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #44▼7
  • Chat
    #172▼11

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#64 of 899
Review percentile
93th
Rating percentile
100th
On the App Store
2.8 yrs
Works with
Integrations listed for Live Chat & AI ChatGPT : Orka
CowlendarDigital DownloadIntercomintercomeMarketsTidio
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Frequently asked questions

Connect directly with your store visitors in real-time. Boost engagement, answer questions, and elevate customer experience seamlessly. Simple to s... It's a chat tool for ecommerce stores.