OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.4 ★
57 reviews
What merchants actually report
4.50average· 46 reviews analyzed· 45 with written feedback
83% 5★11% ≤3★

28% of attributable reviewers are Brazil merchants. 11% had used the app for a year or more when they reviewed.

The developer replies to 96% of reviews overall and 100% of critical ones.

Recent reviewers rate Ordertracker 5.00, above its 4.50 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
96%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
11%
Using 1yr+ at review
Top merchant markets
Brazil 28%France 15%United States 15%Spain 9%Belgium 7%
Tenure when reviewed
under a day 28%days 26%months 35%a year or more 11%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 25 orders per month
  • • Fully customizable branded tracking page
  • • Automated email notifications
  • • Chinese carriers masked
  • • Product upsells on your tracking page
Essential
$9/month
2-day free trial · or $84/year and save 22%
  • • 250 orders tracked per month
Pro
$29/month
2-day free trial · or $276/year and save 21%
  • • 1000 orders per month
Business
$99/month
2-day free trial · or $948/year and save 20%
  • • 5000 orders per month
What does Ordertracker do?

Track orders, send email notifications, hide Chinese carriers for dropshipping, display upsells and monitor deliveries with analytics across 1,200+ carriers.

  • Branded tracking page where customers can track their orders on your store.
  • Automatic email notifications to keep customers informed from order to delivery.
  • Chinese carriers and tracking events replaced with clean generic phrases.
  • Built-in upsells on the tracking page to generate extra revenue.
  • Centralized dashboard with delivery analytics and incident reports.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsStorefronts - Other
Review history
Daily review count on the Shopify App Store
57+4 · 29d~0.1/day· Rating 4.3★ → 4.4★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Storefronts - Other
    #27▲1
  • Order tracking
    #31▲3

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Order tracking on the App Store
Rank by reviews
#19 of 260
Review percentile
93th
Rating percentile
70th
On the App Store
4.1 yrs
Works with
Integrations listed for Ordertracker ‑ Track & Upsell
Shopify Admin
Apps similar to Ordertracker
The App Store's own "more apps like this" for Ordertracker

Frequently asked questions

Track orders, send email notifications, hide Chinese carriers for dropshipping, display upsells and monitor deliveries with analytics across 1,200+ carriers. It's a order tracking tool for ecommerce stores.