OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free trial available
Basic
$3.99/month
7-day free trial
  • • For Basic Shopify stores
  • • Unlimited cancellations and edits
  • • Custom cancellation rules
  • • Automatic refunds and restocking
  • • Enable Store-credit refunds
Growth
$7.99/month
7-day free trial
  • • For Shopify Grow & Advanced
  • • Unlimited cancellations and edits
  • • Custom cancellation rules
  • • Automatic refunds and restocking
  • • Enable Store-credit refunds
Plus
$24.99/month
7-day free trial
  • • For Shopify Plus stores
  • • Unlimited cancellations and edits
  • • Automatic refunds and restocking
  • • Enable Store-credit refunds
  • • Customizable customer messages
What does Order Undo do?

Let customers cancel orders or rebuild their cart with Order Undo. Set cancellation rules, issue refunds or store credit, and restock inventory automatically.

  • Cut support tickets with self-serve order cancellations and edits.
  • Control which orders customers can cancel and when.
  • Keep revenue with store credit, or automate refunds and restocking.
  • Offer order controls in customer accounts and on thank-you pages.
  • Personalize customer messages and learn why orders are cancelled.

Features

Order editingCancellationsRe-ordersRefundsCustomer portalStatus updatesTaggingOrders - Other
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order editing
    #91▲23
  • Orders - Other
    #247▲69

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Order editing on the App Store
Rank by reviews
#117 of 145
Review percentile
20th
Rating percentile
56th
On the App Store
0.7 yrs
Works with
Integrations listed for Order Undo ‑ Cancel Edit Order
CheckoutCustomer accountsShopify Admin

Frequently asked questions

Let customers cancel orders or rebuild their cart with Order Undo. Set cancellation rules, issue refunds or store credit, and restock inventory automatically. It's a order editing tool for ecommerce stores.