OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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What does OPTIS Returns & Exchanges do?

Branded return portal for your store. Shoppers request refunds, store credit, exchanges or warranty claims; you approve, restock and refund from one list

  • Branded return page in your theme, with a return button in customer accounts
  • Refund, store credit, exchange for another product, or let shoppers keep items
  • Return windows, restocking fees, blocklists and auto-approval rules
  • Warranty claims with required photos, handled next to regular returns
  • Shopify Flow triggers, webhooks and a REST API for your warehouse tools

Features

Returns and exchangesAutomated refundsManual refundsExchangesStore creditAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageCustom brandingRefund managementStock updatesCustomer blocklistsAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 7d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 7 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #198▼6

Tracked daily · last 7 days · as of 2026-10-02

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#185 of 189
Review percentile
3th
Rating percentile
52th
On the App Store
1.1 yrs
Works with
Integrations listed for OPTIS Returns & Exchanges
Customer accountsShopify Flow
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Frequently asked questions

Branded return portal for your store. Shoppers request refunds, store credit, exchanges or warranty claims; you approve, restock and refund from one list It's a returns and exchanges tool for ecommerce stores.