OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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What does Neo Post Purchase Survey & NPS do?

Collect post purchase, customer surveys and feedback to understand shopper behavior, improve customer experience, and make better decisions for your store.

  • Collect post-purchase feedback on the thank you page and other key touchpoints
  • Use pre-built survey templates and a reusable question bank for easy setup
  • Detailed reports with charts and per-question analytics
  • Response management page to view, filter, and review individual customer answers
  • Customize surveys to match your store branding without any coding

Features

SurveysCustom stylesDrag-and-drop editorEmbedded formsFile uploadTemplatesCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchaseEmailData exportAnalyticsCustomer segments
Review history
Daily review count on the Shopify App Store
0−1 · 30d· Rating 5.0★ → 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #139▼1

Tracked daily · last 12 days · as of 2026-09-30

Catalog position
Within Surveys on the App Store
Rank by reviews
#108 of 117
Review percentile
9th
Rating percentile
47th
On the App Store
0.7 yrs
Works with
Integrations listed for Neo Post Purchase Survey & NPS
CheckoutShopify Admin
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Frequently asked questions

Collect post purchase, customer surveys and feedback to understand shopper behavior, improve customer experience, and make better decisions for your store. It's a surveys tool for ecommerce stores.