OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
10 reviews
Pricing
Free to install
Pay as you go
Free to install
  • • Unlimited Total Store Orders
  • • All Features Included
  • • Instant exchanges, store credit
  • • Customizable customer Portal
  • • Full Support + Onboarding
Premium
$199.99/month
  • • 199 Returns per month
  • • Unlimited Workflows
  • • Storewide Exchanges
  • • Branded customer portal
  • • Automated shipping label generation
Enterprise
$299.99/month
  • • Unlimited returns
  • • Return Protection widget
  • • Unlimited Workflows
  • • Storewide Exchanges
  • • Branded customer portal
What does Navidium Returns & Exchanges do?

Automate returns and exchanges with a powerful customer-facing portal for instant replacements, returns, refunds, exchanges, and return label generation.

  • Instant replacements, exchanges, return label printing and more all rule based.
  • Reduce shipping label cost with our upsell widget that you control the price of.
  • Boost revenue with incentivized store credit and instant exchanges.
  • Collect revenue with our customizable unlimited returns widget with no rev share
  • Upsell products, manage subscription returns, and get deep analytics on returns.

Features

Returns and exchangesAutomated refundsManual refundsExchangesReplacementsQR codesGift cardsStore creditGift returnsDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingSMS notificationsEmail notificationsCustom brandingRefund managementStock updatesCustomer blocklistsAnalytics
Review history
Daily review count on the Shopify App Store
10±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #57▼18

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#39 of 189
Review percentile
80th
Rating percentile
100th
On the App Store
2.6 yrs
Works with
Integrations listed for Navidium Returns & Exchanges
CheckoutCustomer accountsEasypostGorgiasMany more integrationsShip StationShipHeroShippo
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Frequently asked questions

Automate returns and exchanges with a powerful customer-facing portal for instant replacements, returns, refunds, exchanges, and return label generation. It's a returns and exchanges tool for ecommerce stores.