OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Pro
$149/month
30-day free trial
  • • 1,000 tickets/mo included
  • • Connect Gorgias, Zendesk, Intercom
  • • AI Email Assistant
  • • Chrome Extension Copilot
  • • Sync Help Articles, Google Drive, Notion
What does My AskAI do?

Add your store, FAQs, and help center with 1-click to train your AI agent. Your AI agent answers common support questions instantly, 24/7, in any l...

  • Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
  • Answer questions about orders, shipping and products automatically with AI
  • Automate actions such as address changes, refunds and cancellations with tasks
  • Support customers in 95 languages 24/7 without increasing overhead
  • Seamlessly hand complex questions to your team when your AI agent needs help

Features

ChatAI chatbotsLive chatEmail chatMulti-languageReal-time translationAgent analyticsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotHelp centerContact formAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationSpam detectionOrder trackingAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #54▲13
  • Chat
    #198▲12

Tracked daily · last 30 days · as of 2026-09-30

Catalog position
Within Chat on the App Store
Rank by reviews
#445 of 893
Review percentile
50th
Rating percentile
60th
On the App Store
1.6 yrs
Works with
Integrations listed for My AskAI: AI Support Chatbot
EmailFreshchatFreshdeskGorgiasIntercomZendesk
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Frequently asked questions

Add your store, FAQs, and help center with 1-click to train your AI agent. Your AI agent answers common support questions instantly, 24/7, in any l... It's a chat tool for ecommerce stores.