OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Starter
$29/month
14-day free trial · or $290/year and save 17%
  • • AI reply suggestions
  • • Order and tracking context
  • • PayPal evidence preparation
Pro
$39/month
14-day free trial · or $390/year and save 17%
  • • Auto-Pilot with approval
  • • Smart refund suggestions
  • • Shopify Payments Early Access
Business
$79/month
14-day free trial · or $790/year and save 17%
  • • Up to 3 stores
  • • Airwallex dispute evidence
  • • Team activity and advanced rules
What does Mintry AI Support & Disputes do?

AI helpdesk for Shopify stores. Draft order-aware replies, review refunds, track orders, and prepare PayPal or Shopify Payments dispute evidence.

  • AI reply suggestions with order and tracking context
  • Manage support, refunds, and disputes from one inbox
  • Review refund requests with smart approval workflows
  • Prepare PayPal and Shopify Payments dispute evidence
  • Multi-store support, team access, and approval-based automation

Features

HelpdeskEmailAuto-replyResponse templatesAI responsesTicketingUnified inboxAuto-assignTaggingSpam detectionOrder trackingMulti-languageMulti-store
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #138▲1

Tracked daily · last 12 days · as of 2026-09-30

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#105 of 162
Review percentile
36th
Rating percentile
64th
On the App Store
0.3 yrs
Works with
Integrations listed for Mintry AI Support & Disputes
17trackAirwallexPayPal
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Frequently asked questions

AI helpdesk for Shopify stores. Draft order-aware replies, review refunds, track orders, and prepare PayPal or Shopify Payments dispute evidence. It's a helpdesk tool for ecommerce stores.