OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.6 ★
3 reviews
Pricing
Free trial available
Starter
$19/month
7-day free trial · or $209/year and save 8%
  • • 100 emails
  • • 1 user
  • • KPI
  • • Order Tracking
  • • Feedback
Essentials
$69/month
7-day free trial · or $759/year and save 8%
  • • 400 emails
  • • 3 users
  • • KPI
  • • Order Tracking
  • • Feedback
Advanced
$199/month
7-day free trial · or $2,189/year and save 8%
  • • 1250 emails
  • • 5 users
  • • KPI
  • • Order Tracking
  • • Feedback
Pro
$499/month
7-day free trial · or $5,489/year and save 8%
  • • 3200 emails
  • • 10 users
  • • KPI
  • • Order Tracking
  • • Feedback
What does Mailo do?

Mailo: Automate email customer support with AI, boost satisfaction, save time, and streamline your response process for efficient customer service management.

  • Integration : Sync with Shopify for faster and efficient email management.
  • Smart Inbox : Streamline emails with categorized views for easy management.
  • Analysis : Gain insights from email trends to improve customer service.
  • Classification : Organize emails by subject for quick and accurate responses.
  • Order Tracking : Real-time updates keep customers informed effortlessly.

Features

HelpdeskEmailAuto-replyResponse templatesAI responsesAI summariesUnified inboxTaggingSpam detectionOrder trackingMulti-languageReports
Review history
Daily review count on the Shopify App Store
3±0 · 29d· Rating 4.4★ → 4.6★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #113▼21

Tracked daily · last 28 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#29 of 163
Review percentile
83th
Rating percentile
74th
On the App Store
3.3 yrs
Works with
Integrations listed for Mailo | AI Email Support
GmailHostingerIMAPInfomaniakIonosOVH
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Frequently asked questions

Mailo: Automate email customer support with AI, boost satisfaction, save time, and streamline your response process for efficient customer service management. It's a helpdesk tool for ecommerce stores.