OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
4 reviews
Pricing
Free plan available
free
Free
  • • 50 support drafts to try it out
  • • Shopify and your inbox connected
  • • Nothing sent without your approval
Pro
$15/month
  • • 200 support drafts a month
  • • Up to 50 cart recovery emails a day
  • • Full history and agent learning
max
$49/month
  • • 900 support drafts a month
  • • Up to 300 cart recovery emails a day
  • • Full history and agent learning
ultra
$99/month
  • • 2,500 support drafts per month
  • • Up to 500 cart recovery emails per day
  • • Full history and agent learning
What does Mailipy do?

mailipy reads your support inbox, finds the customer's real order in Shopify — status, tracking, what they bought — and writes the reply for you. N...

  • Real order context in every draft — not generic AI answers
  • No support reply is ever sent without your approval
  • Knows when to escalate: no order, fraud signals, outside your policy
  • Wins back abandoned carts with a sequence that stops when they buy
  • Works with your current inbox — Gmail, Outlook or your own domain

Features

HelpdeskEmailAI responsesAI summariesRule-based triggersEscalationOrder tracking
Review history
Daily review count on the Shopify App Store
4+2 · 30d~0.1/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #14▲16

Tracked daily · last 30 days · as of 2026-09-30

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#28 of 162
Review percentile
83th
Rating percentile
100th
On the App Store
0.2 yrs
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Frequently asked questions

mailipy reads your support inbox, finds the customer's real order in Shopify — status, tracking, what they bought — and writes the reply for you. N... It's a helpdesk tool for ecommerce stores.