OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
50 reviews
What merchants actually report
4.90average· 40 reviews analyzed· 37 with written feedback
90% 5★0% ≤3★

93% of attributable reviewers are India merchants. 8% had used the app for a year or more when they reviewed.

The developer replies to 13% of reviews overall.

Rating · last 90d
—
Recent direction
Replies to reviews
13%
Developer response rate
Replies to critical
—
On 3★ and below
Long-term reviewers
8%
Using 1yr+ at review
Top merchant markets
India 93%Pakistan 5%Malaysia 3%
Tenure when reviewed
under a day 3%days 23%months 68%a year or more 8%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Growth
$199/month
14-day free trial
  • • 3 Agent Logins
  • • Verified Official WhatsApp
  • • WhatsApp Broadcasts
  • • WhatsApp Journey(ABC+Order confirmation)
  • • WhatsApp Support Inbox
Pro
$399/month
14-day free trial
  • • 5 Agent Logins
  • • Everything in Growth +
  • • Segmentation and Cross-sell Journeys
  • • Click-based Support & Commerce Chatbot
  • • Helpdesk for WhatsApp, Email, IG and FB
Advanced
$699/month
14-day free trial
  • • 8 Agent Logins
  • • Everything in Pro +
  • • 2-way WhatsApp Journeys and Broadcasts
  • • Gen AI Support & Commerce Chatbot
  • • Custom Workflows and Integrations
What does LimeChat do?

LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, hum...

  • GPT-Powered Support: Chatbots for amazing automation and experience
  • Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
  • AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
  • WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
  • 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments

Features

ChatAI chatbotsBehavior trackingCOD verificationDiscountsFAQsProduct recommendationsOrder updatesCross-sellTaggingChat flows
Review history
Daily review count on the Shopify App Store
50±0 · 29d· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #117▲66

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#43 of 899
Review percentile
95th
Rating percentile
72th
On the App Store
4.9 yrs
Works with
Integrations listed for LimeChat: WhatsApp Support+AI
CallingEmailFacebook & InstagramLive ChatWhatsApp
Apps similar to LimeChat
The App Store's own "more apps like this" for LimeChat
Shopify Inbox
4.5(5,790)

Free

Dondy: WhatsApp Marketing+Chat
4.9(817)

Free plan available

DS Instagram & Facebook Shop
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Free plan available

Frequently asked questions

LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, hum... It's a chat tool for ecommerce stores.