OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
3 reviews
Pricing
Free plan available
Free
Free
  • • Free to Install (No Plan Needed)
  • • Book Demo
  • • Don't have to buy plan right away
Starter
$49.99/month
  • • Outbound + inbound AI voice calls
  • • WhatsApp, SMS, Email & Voice inbox
  • • Broadcast campaigns + prebuilt flows
  • • 5 automations / workflows
  • • 3 team seats, 1 support number
Growth
$199.99/month
  • • Everything in Starter, plus:
  • • Multichannel journeys + drip flows
  • • Knowledge base, product & order lookup
  • • Call transfer + support routing
  • • 20 automations / workflows
Ultimate
$399.99/month
  • • Everything in Growth, plus:
  • • 50 automations / workflows
  • • 25 team seats, 10 support numbers
  • • Full KB, product search, order lookup
  • • Call transfer + advanced routing
What does K do?

AI voice calls & WhatsApp for Shopify: recover abandoned carts, answer support & WISMO, confirm COD to cut RTO, and automate any workflow 24/7.

  • 100%+ More Recover abandoned carts with Voice AI + WhatsApp Advance Automation
  • Reduce RTO by 70% Using our Voice AI + WhatsApp Advance Automation
  • WhatsApp Automaton For Marketing Campaigns + Order Update + COD & Many Others
  • Voice AI Calls with Advance Automaton For Inquiries, COD, WISMO & Custom Agent
  • Many other advance feature & Automaton help you to setup everything easily.

Features

HelpdeskEmailSMSLive chatChatbotPhoneHelp centerAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersTaggingSpam detectionOrder trackingCustomer notificationsFeedback surveysMulti-languageMulti-storeAnalyticsReportsChatAI chatbotsEmail chatVoice supportVideo callsSocial mediaAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsShipping alertsOrder updatesCross-sell
Review history
Daily review count on the Shopify App Store
3±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #36▼8
  • Abandoned cart#69▲2
  • Chat
    #142▼39

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#32 of 163
Review percentile
81th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for K: WhatsApp Business, Voice AI
Shopify Admin
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Frequently asked questions

AI voice calls & WhatsApp for Shopify: recover abandoned carts, answer support & WISMO, confirm COD to cut RTO, and automate any workflow 24/7. It's a helpdesk tool for ecommerce stores.